Michelle Mandrack, MSN, RN is the Director of Consulting Services at the Institute for Safe Medication Practices. She first joined ISMP as a Medication Safety Specialist in 2001. In her present position, Michelle manages ISMP’s multidisciplinary consulting services as well as performs proactive medication safety risk assessments, targeted risk assessments, and root-cause analyses to support implementation of safe practices and advancement of safety culture. She frequently participates in the analysis of medication safety issues specific to pediatric and neonatal populations.
Michelle developed and manages ISMP’s Practitioner in Residence and International Mentorship programs which provide individuals with an enhanced learning experience to more effectively address medication safety initiatives in their own organizations. Michelle has participated in several state and regional medication safety collaboratives including projects focusing on the management of high-alert medications which have fostered system-wide improvements. She has been actively involved in ISMP’s national safety summits including leading the development of ISMP’s newly revised and expanded guidelines for Optimizing the Safe Implementation and Use of Smart Infusion Pumps. Michelle regularly provides professional presentations at regional, national, and international meetings, and since 2002, serves as part-time faculty at Temple University School of Pharmacy.
Michelle has spent over 20 years in acute care settings in a variety of clinical and management roles with a focus on perinatal and pediatric services prior to advancing into executive leadership. Before joining ISMP, she was the Director of Maternal Child Health/Med-Surg and subsequently, the Director of Nursing Inpatient Services in the Mercy Health System in the Philadelphia area. Michelle received her nursing degree from Thomas Jefferson University and her MSN from Drexel University and is a member of Sigma Theta Tau International Honor Society of Nursing.