2017 Update on The Joint Commission Medication-Related Standards


Understanding and implementing The Joint Commission’s (TJC) Medication Management standards continue to be a challenge for some organizations. While much emphasis is placed on these standards for continued safety, they are commonly scored as noncompliant during hospital surveys. During this webinar, participants will learn about TJC medication management standards as well as medication-related National Patient Safety Goals that prove to be the most difficult for hospitals and healthcare systems from a current Joint Commission hospital surveyor who is a pharmacist. Frequent challenges with these standards will be presented, along with realistic examples of how to achieve compliance with troublesome elements of performance items. 

Intended Audience:

  • Hospital and Health System Leadership
  • Quality and Risk Management Leaders
  • Physician, Pharmacy, and Nursing Leaders
  • Medication Safety and Patient Safety Officers
  • Frontline Practitioners
  • Medical Staff

Learning Objectives:

Following completion of this activity, participants will be able to:

  1. List three of the most problematic medication management-related standards and National Patient Safety Goals by organizations surveyed in 2016-17.
  2. Identify the most common reasons why organizations are scored noncompliant on medication management standards.
  3. Note the changes and any new interpretation of the requirements related to the medication-related Joint Commission standards.
  4. Describe three areas of potential Joint Commission focus in the future.
  5. Cite three areas of focus on medication management by surveyors during a Joint Commission surveys for 2017.

Introduction and Overview:

Darryl Rich, PharmD, MBA, FASHP, Medication Safety Specialist, ISMP


Robert Campbell, PharmD, Field Surveyor, Hospital Accreditation Program, The Joint Commission, Oakbrook Terrace, IL



Purchase Activity

CE Accreditation

Release Date: July 27, 2017
Expiration Date: July 27, 2018 

Pharmacists and Pharmacy Technicians 

acpe logoThis CE activity is jointly provided by ProCE, Inc. and ISMP.  ProCE is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education. ACPE Universal Activity Number 0221-9999-17-158-H03-P/T has been assigned to this knowledge-based, home-study activity (initial release date 7-27-17). This CE activity is approved for 1.5 contact hours (0.15 CEUs) in states that recognize ACPE providers. Completion of an evaluation and post-test is required to receive CE credit. Proof of completion will be posted in NABP CPE Monitor profiles. No partial credit will be given.


This activity is approved for 1.0 hour of Nursing Continuing Education.


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