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May 2014 Issue

In this issue:

  • Part II - Disrespectful behaviors: Their impact, why they arise and persist, and how to address them
  • Patient education key for XARELTO (rivaroxaban)
  • Auvi-Q post injection ticking sound
  • Verify date of birth
  • ISMP Ambulatory Care Action Agenda (January 2014 - April 2014)  [PDF] [Word]
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